Machine Health Management Support services will secure the quality of your Machinery Health Management program by providing telephone support, hardware repairs, calibrations, updates, product manual revisions, and database repairs for corrupted files, links, and data.
- After Hours Telephone Support – Provides telephone support 24 hours a day, 7 days a week.
- NIST Traceable Calibrations – Provides detailed documentation that will satisfy quality requirements for NIST Certified Calibrations. Includes As Found and As Left data, analyzers will be adjusted to conform to pass 3% tolerance ratio. Available on the following analyzers: 2140, 2130, 2120, 2117, 1910, and 8117.
- 72 Hour Expedited Repairs – Guarantees the repair of your instrument will begin within 72 hours of receipt and return shipping using next day service, or the amount of this service will be refunded. This service is based on Monday through Friday hours, Holidays are excluded.